NOTES FROM THE PRACTICE ADMINISTRATOR
Did we impress you during your visit? Consider leaving us a 5-Star Review on Google!
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29 August 2025

Need to send a quick question and unable to call or access the portal? You can now text our main number! Please take note of the following:

• Text messaging is not for emergencies. 

• Text messaging is only available Monday through Friday from 08:00 AM to 5:00 PM.
• Text messaging is not available nights, weekends or holidays.

• Text messages are received and processed by multiple employees. They are not private and cannot be sent to specific employees.
• Please do not include sensitive information you do not wish all employees to see.
• Do not send photos or other protected health information.

• Responses will not include medical advice, direction or replace visits with the Provider Team.
  
• You can withdraw consent to receiving SMS/texting messaging at any time.

For more information on our SMS Privacy policy, please visit out website.

25 August 2025

Don't forget to join our private Facebook group: Instruments of Healing. The link is: https://www.facebook.com/share/g/1DpDaAynER/

25 August 2025

Please help us recognize a staff member who has gone above and beyond by submitting your vote for Employee of the Month here (https://forms.gle/j4boPr1nxmfhVELdA).

30 May 2025

A list of updated IV prices is now located in your Labs & Documents tab under "General Resources for All Patients." Please be advised that the prices of several IVs have been adjusted. 

21 May 2025

Due to national and international supply chain issues, we have had to source many of our medications from new suppliers in order not to interrupt service. As a result, some medications are now significantly more expensive than they have been. We sincerely apologize for this, and will return to lesser expensive options as we are able.

For now, the most notable increase is in the Alpha Lipoic Acid (ALA) infusion. The price is now $200 per 600mg.

As other medicaitons are affected, we will post price increases here.

Thank you for your continued understanding.

13 May 2025

As you may have experienced already, we have grown quite a bit and quickly. As a result, the phone traffic has increased, and you may not have reached us the first time you called. We have hired more help, and they will be starting soon. Thank you for your patience and understanding. In the interim, rather than hanging up and redialing right away, please leave a voicemail and the staff will return your call at our soonest available moment. You can also email us at info@rootcauses.com to request a call back.

18 February 2025

Please be aware that there is a $0.50 charge per page for printing medical records. Electronic versions are available through the patient portal at no cost.

28 JANUARY 2025

As a reminder, the clinic will close to non-members February 1, 2025. The new contract link can be found here (https://form.jotform.com/231507206568052).

Details on the new membership levels are available on our website, and can be sent to you via email by requesting information from info@rootcauses.com.